The Supplier provides dedicated server and infrastructure services, allowing customers full administrative access to configure and manage the content hosted on such servers. The Supplier does not control, monitor, or have access to the hosted data.

This means that, under the DSA, the Supplier is obliged to remove or disable access to the allegedly illegal content stored on the server only upon:

• Obtaining actual knowledge of the illegal activity or illegal content
• Receiving an order for such removal or disablement from a judicial or administrative authority

Unless you can provide the information listed above, it is recommended that you contact the administrator of the original source of the transmission, as the Supplier cannot remove or disable access to the content that it does not host. In such cases, the Supplier will forward your complaint to the administrator of the original source of the transmission.

In cases where the Supplier acts as a hosting provider, the Supplier shall act accordingly to remove or to disable access to the illegal content upon obtaining knowledge or awareness of such.

If you believe that any content being hosted by the Supplier is illegal under EU law, you may submit a written notice ("DSA Notice"). The DSA Notice must include the following:

• A sufficiently substantiated explanation of the reasons why the individual or entity alleges the information in question to be illegal content
• A clear indication of the exact electronic location of that information, such as the exact URL or URLs, and, where necessary, additional information enabling the identification of the illegal content
• The name and email address of the individual or entity submitting the notice
• A statement confirming the bona fide belief of the individual or entity submitting the notice that the information and allegations contained therein are accurate and complete

The DSA Notice should be sent solely to the support@scgidc.com email address, which will ensure the fastest resolution of your issue. Sending notices to multiple email addresses may cause a delay in full resolution. Alternatively, you may contact the following Supplier's Designated Contact Point under the DSA:

Communication sent to the Designated Contact Point above should be written in English or Chinese.

Upon receipt of a valid DSA Notice, the Supplier will take appropriate actions as specified under the DSA, which may include removing or disabling access to the content.

Pursuant to Article 20(2) of the DSA, any person who knowingly or negligently submits misleading information may be held liable for any damages caused.

As an intermediary service provider offering hosting services, the Supplier is not liable for the content stored at the request of a user, provided that the Supplier acts expeditiously to remove or disable access to illegal content upon obtaining actual knowledge or awareness, in accordance with Article 6 of the DSA.

We are not obligated to monitor the information which we transmit or store, nor are we obligated to actively seek facts or circumstances indicating illegal activity. However, we may take proactive measures to detect, identify, and remove illegal content in specific cases as permitted under the DSA.

Upon receipt of a valid order from a judicial or administrative authority of an EU Member State to remove or disable access to illegal content, or to provide specific information, the Supplier will act expeditiously and inform the authority of our actions. The Supplier will verify the authenticity and validity of such orders before taking action.

The Supplier reserves the right to modify this DSA Policy at any time. Changes to this policy will be posted on the Website and will take effect immediately upon posting.