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Personal / Contact Information
- Clients' personal and contact information is never shared with any third party under any circumstance.
- Clients' personal and contact information is only released to law enforcement officials when a court order mandates said release.
Service Data & Privacy
- No staff member, support technician, or any other party will enter or view the contents of a client's service without first requesting permission via the Support System.
- No data from a client's service will be recorded, saved, or archived without the client's knowledge and consent.
- All data related to a service (including automated backups) is destroyed when a cancellation or termination is processed.
Automated Backups
- Some services include automated backups as a core feature. Use of these services implies consent to store backups on secured servers.
- No one will view the contents of a client's service backups without first requesting permission via the Support System.
- All stored backups for a service are destroyed when a cancellation or termination is processed.